Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your data.

Last updated: February 2026

1. Data Controller

This Privacy Policy describes how GPScom Technologies ("Company", "we", "our", or "us") collects, uses, and protects your personal data when you use the Trakito mobile application, GPS tracking devices, and related services ("Service").

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable laws.

2. Information We Collect

A. Account Information

  • Name
  • Email address
  • Phone number (optional)
  • Login credentials

B. Device Information

  • Device ID
  • IMEI number
  • SIM ICCID number
  • Device model
  • Firmware version

C. Location Data

  • Real-time GPS location
  • Historical location data
  • Movement routes
  • Geofence events

Location data is collected only from registered devices and is essential for providing tracking services.

D. Usage Data

  • Login activity
  • App interactions
  • Device connection status
  • IP address
  • Crash reports and diagnostics

E. Mobile App Permissions

The App may request access to location services, camera (for QR code scanning), notifications, and internet connectivity. Permissions can be controlled through your device settings.

3. How We Use Your Data

We use your data to:

  • Provide GPS tracking services
  • Display device location and history
  • Send alerts and notifications
  • Manage your account
  • Provide technical support
  • Improve service reliability and security
  • Comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity: Processing required to provide our tracking services
  • Legitimate interest: Service improvement and security
  • Legal obligations: Compliance with applicable laws
  • User consent: Where applicable

5. Data Sharing

We do not sell or rent your data. We may share data only with:

  • Cloud hosting providers
  • Connectivity providers
  • Technical infrastructure providers

All partners comply with GDPR. We may disclose data if required by law.

6. Data Storage and Security

We use secure servers and implement:

  • Encryption
  • Access control systems
  • Authentication protection
  • Secure infrastructure

We take reasonable measures to protect your data.

7. Data Retention

We retain data only as long as necessary:

  • Account data: While account is active
  • Location data: While device is active and linked
  • System logs: Limited retention period

Users may request deletion at any time.

8. User Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact: support@trakito.eu

9. Account and Data Deletion

Users may request account deletion at any time. Upon deletion, account access is removed and associated personal data is deleted, except where legally required.

10. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect data from children.

11. Third-Party Services

The Service may use third-party providers such as cloud hosting providers, push notification services, and connectivity providers. These providers operate under their own privacy policies.

12. International Data Transfers

Data may be processed within the European Union or other jurisdictions with appropriate safeguards.

13. Security

We use industry-standard measures to protect personal data. However, no system is completely secure.

14. Policy Updates

We may update this Privacy Policy. Changes will be published in the App or website. Continued use indicates acceptance.

15. Contact Information

For privacy-related inquiries:

Email: support@trakito.eu

Website: trakito.eu

Company: GPScom Technologies, Thessaloniki, Greece