Frequently Asked Questions

Everything you need to know about TRAKITO GPS tracking devices and services.

TRAKITO trackers use GPS satellites, cellular networks (4G/LBS), and WiFi signals to determine precise location. Data is transmitted via 4G to our secure cloud platform, accessible through the TRAKITO app or web portal in real-time.
No! All TRAKITO devices come with a built-in SIM card and 1 year of free subscription. Simply turn on the device, download the app, and start tracking — no extra setup required.
Battery life varies by model: TRP-920 (1,500mAh) 15-20 days, TRM-700 (5,000mAh) up to 50 days, TRM-700B (10,000mAh) up to 100 days, TRM-700C (20,000mAh) up to 180 days. The TRC-820 plugs into car power. Battery saving mode extends standby times.
The TRM-700, TRM-700B and TRM-700C models feature IP65 water resistance, protecting against dust and water jets. Suitable for outdoor use in rain and harsh weather.
After the first free year, renew with affordable plans: €11/month, €62/year (€5.17/month), or €99 for 2 years (€4.13/month). Flexible billing with no long-term contracts.
Yes! The TRAKITO app supports multiple devices. Monitor all trackers from a single account with individual geo-fences and separate alerts for each.
TRAKITO trackers achieve approximately 5-meter accuracy using the u-blox chipset. In areas with limited GPS, the device switches to LBS or WiFi positioning automatically.
Yes, the TRAKITO app is available for iOS and Android. It provides real-time tracking, geo-fence management, alert configuration, route history, and more.
For cars: TRC-820 (plug into lighter, €129) for easy setup, or TRM-700B (magnetic, €169) for covert installation. For constant power, pair any magnetic model with the TRMC-102 car charger (€19).
The TRP-910 (€149) with SOS button, 2 quick message buttons, GPS+WiFi+LBS positioning and ultra-lightweight 36g design. Perfect for children and elderly.
Yes! No long-term contracts. Cancel anytime. Your device keeps basic functions but real-time tracking and alerts pause until renewal.
Yes, we ship throughout Europe. Greece: 1-2 business days. EU: 3-7 business days. Contact us for specific shipping information.

Still Have Questions?

Our support team is here to help you with anything you need.